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iwcsg2021

Hospital Claim Changes

IWC Wealth Notes - Oct 2021

Dear Valued Client,


What has Changed?


Today, insurers requires policy holders to obtain a Pre-authorisation letter before a scheduled surgery, preferably from their panel of doctors in order for the insurance policy to pay for the claim fully.


Why has this changed?


Insurers requires or rather encourages policy holders to seek treatment from their panel of preauthorised doctors, to manage the cause of rising claims.


How do the changes impact you?


Without the doctor panels’ pre-authorisation, this would result in higher cash outlay on co-payment of your medical bills.


What is recommended?


Should you have a medical issue and/or need a surgery, do check your insurer’s website where you have access to over 300 – 400 Specialist across various specialities and sub-specialities in private practice island wide.


It is important for you to consider using the panel of doctors from your insurer, in order to keep your out-of-pocket medical cost low.

With Pre-approval from the panel of doctors, your Co-Insurance is capped to the minimum by the Rider you have, should you require a surgery.


All Government Restructured Hospital are in the approved panel of doctors.


If your plan does not cover private hospitals, please seek treatment at Public Hospital. If not, the bill may only cover pro-rata.


You may check on the Private Specialist on your insurer’s website from the links below.


We trust this is useful. Stay Safe and Take Care!


AIA HealthShield Gold Max A

1800 248 8000


Aviva MyShield

Call to book an appointment with specialist or get Pre-approval before a surgery 1800 8800 880


NTUC Enhanced Incomeshield

Hotline: +65 6332 1133



Raffles Shield

Hotline: +65 6286 2866 Operating Hours: 8.30am to 6pm



Material in this document is for education purposes only. It is distributed with the understanding that neither the authors nor the publisher are rendering legal, accounting, tax, investment, or other professional services by publishing this document. This document is not a substitute for the advice of your financial advisor, or any of your other advisors, personal or professional.
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